ManufactureHub Logo ManufactureHub Contact Us
Contact Us

Privacy Policy

Last updated: March 17, 2026

This Privacy Policy describes how ManufactureHub collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Our platform provides comprehensive data on the manufacturing sector and industrial output in Malaysia, including electrical and electronics industry performance, automotive production data, and industrial production index trends.

Information We Collect

We collect various types of information to provide and improve our services. When you visit our website, we automatically gather certain data about your device and browsing behavior, including your IP address, browser type, operating system, and the pages you visit. This information helps us understand how users interact with our platform and identify areas for improvement.

If you create an account or subscribe to our services, we collect personal information such as your name, email address, organization name, and contact details. We may also request industry-specific information to better tailor our content related to manufacturing, E&E industry, automotive production, and factory utilisation rates.

  • Account registration details
  • Usage patterns and browsing history
  • Device and connection information
  • Communications you send us
  • Preferences and settings you configure

How We Use Your Information

We use the information we collect to deliver, maintain, and enhance our services. Your data enables us to provide accurate industrial output data, manufacturing sector insights, and performance metrics relevant to Malaysia’s E&E and automotive industries. We analyze usage patterns to improve our platform’s functionality and ensure content meets the needs of manufacturing professionals and researchers.

We may use your contact information to send you updates about new data releases, platform improvements, or service announcements. We also use aggregated, anonymized data to generate industry reports and insights without identifying individual users. Your information helps us personalize your experience and provide recommendations based on your industry interests.

Your Privacy Rights

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us with specific details about your request. We will respond within a reasonable timeframe and comply with applicable data protection regulations. You also have the right to opt out of marketing communications, though we may continue to send service-related announcements.

You can update your account preferences and privacy settings directly through your user dashboard. If you have concerns about how we handle your data or believe we have violated your privacy rights, we encourage you to contact us immediately so we can address your concerns.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze platform usage. Cookies allow us to remember your preferences, keep you logged in, and provide personalized content related to manufacturing and industrial sectors. Some cookies are essential for site functionality, while others help us improve performance and deliver targeted information.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect your ability to access some features of our platform. We also respect Do Not Track signals from your browser, though our ability to respond to such signals depends on your browser’s implementation.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption protocols, secure servers, and regular security assessments. We limit access to your data to authorized personnel who need it to perform their job functions.

While we strive to maintain high security standards, no transmission over the internet is completely secure. We encourage you to use strong passwords and maintain the confidentiality of your account credentials. If you suspect any unauthorized access to your account, please notify us immediately.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is typically retained while your account remains active. Usage and analytics data may be retained for longer periods in aggregated or anonymized form to improve our services and generate industry insights.

If you request deletion of your account, we will remove your personal information within a reasonable timeframe, except where we are required by law to retain certain records. Some information may be retained in backup copies for a limited period but will not be actively used.

Third-Party Services

Our platform may integrate with third-party services and tools to enhance functionality and provide better data analysis capabilities. We carefully select partners who share our commitment to data protection and privacy. However, we are not responsible for the privacy practices of third-party services, and we recommend reviewing their privacy policies independently.

We do not sell your personal information to third parties. We may share aggregated, anonymized data with industry partners and researchers to advance understanding of Malaysia’s manufacturing and industrial sectors, but such sharing does not identify individual users.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this document. Your continued use of our platform following such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, concerns about our data handling practices, or wish to exercise your privacy rights, please reach out to us:

Email: [email protected]

Phone: +60 3 7725 4891

Address: Jalan Teknologi 47, Shah Alam, 40300, Malaysia

We will respond to all inquiries promptly and work to resolve any concerns you may have regarding your privacy and personal information.